1、Good morning, sir
早上(下午、晚上)好,先生(夫人)。
2、How do you do?
你好!(第一次见面)
Glad to meet you.
非常高兴见到你。
3、How are you?
你怎么样?
Fine, thanks. And you?
非常不错,谢谢。你怎么样?
4、Welcome to our hotel .
欢迎到大家宾馆(餐厅、商店)来。
5、Wish you a most pleasant stay in our hotel.
愿你在大家宾馆过得愉快。
6、I hope you will enjoy your stay with us.
期望你在大家宾馆过得愉快。(客人刚入店时)
I hope you are enjoying your stay with us.
期望你在大家宾馆过得愉快。(客人在餐馆逗留期间)
I hope you have enjoyed your stay with us.
期望你在大家宾馆过得愉快。(客人离店时)
7、Have a good time!
祝你过得愉快!
8、***hotel, front desk. Can I help you?
***餐馆,前厅。你找哪个?
9、Sorry, Ive dialed1 the wrong number.
对不起,我拨错号了。
10、May I speak to your general manager?
能和你们总经理说话吗?
Speaking.
我就是。
11、Sorry, he is not in at the moment.
对不起,他目前不在。
Would you like to leave a message?
你要留口信吗?
12、Pardon.
对不起,请再说一遍,怎么样?
I beg2 your pardon.
对不起,请再说一遍,怎么样?